Privacy Policy

Last updated: January 2024

Introduction

NovaBen Industrial ('we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

The data controller responsible for your personal information is:

  • NovaBen Industrial
  • info@nova-ben.com
  • 123 Industrial Way, San Francisco, CA 94102, USA

Types of Data We Collect

We may collect the following types of personal data:

  • Personal Information: Name, company name, job title
  • Contact Information: Email address, phone number
  • Usage Data: Pages visited, time spent, device information
  • Technical Data: IP address, browser type, operating system

Purpose of Data Collection

We collect and process your data for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process and manage product inquiries
  • To analyze website usage and improve our services
  • To ensure the security and integrity of our website

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your explicit consent (e.g., when you submit a contact form)
  • Performance of a contract or pre-contractual measures
  • Compliance with legal obligations
  • Legitimate interests (e.g., improving our services)

Data Sharing and Disclosure

We do not sell your personal data. We may share your data only in the following circumstances:

  • We do not sell, rent, or trade your personal information
  • With trusted service providers who assist in operating our website
  • When required by law or to protect our rights

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to access: You can request a copy of your personal data
  • Right to rectification: You can request correction of inaccurate data
  • Right to erasure: You can request deletion of your personal data
  • Right to restriction: You can request limitation of data processing
  • Right to portability: You can request transfer of your data
  • Right to object: You can object to processing of your data
  • Right to withdraw consent: You can withdraw your consent at any time

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information, please refer to our

Cookie Policy

International Data Transfers

Your personal data is processed and stored on servers located in the United States. By using our website, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the 'Last Updated' date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: info@nova-ben.com
  • Address: 123 Industrial Way, San Francisco, CA 94102, USA